Wrench Group

Learning Experience Designer & IT Support

ID
2025-9877
Category
Information Technology
Location : Location
US-TX-Southlake
Position Type
Regular Full-Time
Min
USD $20.00/Hr.
Max
USD $24.00/Hr.

Overview

🚀 Launch Your Career in Learning Design & Tech Support with Berkeys!
Entry-Level | Full-Time | Southlake, TX | In-Office

 

Are you a recent graduate or student with a passion for digital learning and tech? Ready to roll up your sleeves and help shape how a company learns and grows?


Berkeys Plumbing, AC, and Electrical is looking for a motivated, tech-savvy self-starter to join our team as a Learning Experience Designer & IT Support. This is your chance to jumpstart your career in an environment that values innovation, learning, and good old-fashioned teamwork.

 

Top 100 Workplaces in DFW in 2023 & 2024!!!

 

Perks of working for Berkeys: enjoy an employee appreciative culture with events throughout the year like parking lot BBQ’s, catering/food trucks, snow cone days, employee recognition awards, continuous training for your professional development, coached and supported career growth, comprehensive benefit package for full-time associates including medical, dental, vision, 401k with Company match, disability, HSA's and FSA's, Pet insurance, PTO, BIRTHDAY PTO, virtual gifting platform for birthdays and work anniversaries, gourmet birthday cupcakes, and so much more!

 

Compensation: $22-24/hour DOE

Responsibilities

What Will I Do?

    • Gather information and course elements from members, internal departments, SMEs (subject matter experts), research institutions, and others. 
    • Develop and design learning material, coordinate, and review educational content, and incorporate current technology in developing specific eLearning curricula. 
    • Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments, learner notification text and rules in LMS. 
    • Responsible for configuration, setup and maintenance of electronic equipment, digital assets and signage, and stakeholder tech support. 
    • Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience. 
    • Utilize LMS reporting capabilities and developing custom reports to assist with planning and managing the company’s training and development initiatives. 
    • Manage eLearning content from vendors to ensure it is compatible with the LMS. 
    • Works with Photographers, Instructional Designers, Graphic Designers, and programmers to support eLearning content requirements. 
    • Run demos of the system and provide training to individuals and users groups. 
    • Coordinate and conduct the webinars using Go-To-Meeting, Teams, Zoom or similar programs and upload recordings into LMS. 
    • Lend expertise in the technical aspects of eLearning to internal departments, as requested. 
    • May facilitate live and recorded learning. 
    • Set up and maintain curriculum, courses, and offerings for training content based upon business needs and established best practices.  
    • Establish, brand, and maintain quality of content objects, media files, and e-courses. 
    • Special Projects as assigned by the HR & Employee Services Director. 

Qualifications

Do I Have What It Takes?

    • Bachelor’s degree in Information Technology 
    • Experience with a Learning Management System as a developer or administrator.  
    • Experience with HTML and audio and video editing software preferred. Ability to work effectively and collegially with all staff, especially with HR, IT, and Marketing. Ability to relate well to a wide range of personalities.  
    • Advanced skills with Adobe Express, Creative Content, Canva or other content media 
    • Excellent member services attitude. Ability to solve technical problems independently or in teams. Has a good team spirit and positive attitude. Enjoys a varied pace of working and copes well under pressure. 

 

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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